Privacy Policy

01 Information We Collect

1.1 Information You Provide

Profile Name: When you create an in-game profile, you choose a display name (maximum 5 characters). This name is used to identify you on the global leaderboard. We do not collect your real name, email address, phone number, or any other personal contact information through the game.

Leaderboard Data: Your chosen profile name, game score, and level progress are transmitted to our servers to populate the global leaderboard. This data is pseudonymous; it is not linked to your real identity.

1.2 Information We Collect Automatically

When you play Pollomono, we use Unity Analytics and Unity Cloud Diagnostics to collect the following data automatically:

• Session Data: How often you play, how long each session lasts, and when sessions begin and end.
• Gameplay Telemetry: Level completion and failure rates, creature-specific interactions, ricochet mechanics usage (bounce counts and surface types), Loot Crate collection rates, companion (Ozzy) deployment frequency, and leaderboard engagement.
• Device Information: Device type (e.g., Meta Quest 3 or Quest 3S), operating system version, and app version.
• Performance Data: Frame rate, crash reports, error logs, and thermal performance metrics.
• Aggregated Room Data: Approximate play space dimensions (width and length) to help us understand what room sizes players typically use. We do not store room geometry, spatial maps, furniture layouts, or any visual representation of your space.

1.3 Information We Do Not Collect

We do not collect: real names, email addresses, physical addresses, payment information (payments are handled entirely by Meta), photos or camera/passthrough imagery, spatial maps or detailed room geometry, voice or audio recordings, eye tracking or face tracking data, biometric data of any kind, or data from other apps on your device.

02 How We Use Your Information

We use the information we collect for the following purposes:

• To operate the global leaderboard and display player rankings.
• To identify and fix crashes, bugs, and performance issues.
• To understand how players interact with game mechanics and balance difficulty accordingly.
• To inform decisions about future content updates and new features.
• To monitor app stability and performance across different devices and room configurations.
• To generate aggregated, non-identifying statistics about gameplay patterns.

03 How We Share Your Information

We may share information in the following limited circumstances:

• Analytics Providers: We use Unity Technologies’ Unity Analytics and Unity Cloud Diagnostics services to process gameplay telemetry and crash reports. Unity processes this data on our behalf under their data processing terms.
• Leaderboard Display: Your chosen profile name and score are visible to other players on the global leaderboard. No other personal information is displayed.
• Legal Requirements: We may disclose information if required to do so by law, regulation, or legal process.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, user data may be transferred as part of the transaction. We will notify users of any such change.

We do not sell, rent, or trade your information to third parties for their own purposes.

04 Data Retention

• Leaderboard Data: Your profile name, score, and level data are retained for as long as the leaderboard service is active. You may request deletion at any time (see Section 7).
• Analytics Data: Raw analytics event data is retained for 13 months, after which it is automatically deleted. Aggregated metrics (which cannot identify individual users) may be retained indefinitely.
• Crash Reports: Crash and error logs are retained for 12 months to allow investigation of recurring issues.

05 Data Security

We implement reasonable technical and organisational measures to protect the information we collect. Analytics data is transmitted over encrypted connections (HTTPS/TLS). However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

06 Children’s Privacy

Pollomono is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. The only user-provided data (a 5-character profile name) is pseudonymous and does not identify a child.

If you are a parent or guardian and believe your child has provided personal information through our game, please contact us at the address below, and we will take appropriate steps to delete such information.

07 Your Rights and Choices

Depending on your location, you may have the following rights regarding your data:

• Access: You may request a copy of the data we hold about you.
• Deletion: You may request that we delete your leaderboard data and any analytics data associated with your device identifier.
• Correction: You may request correction of any inaccurate data.
• Objection: You may object to certain processing of your data.
• Portability: Where applicable, you may request your data in a portable format.

To exercise any of these rights, contact us at support@boaxr.com.

We will respond to all legitimate requests within 30 days. We may need to verify your identity before processing your request.

European Economic Area (EEA), United Kingdom, or Switzerland

Our legal basis for processing your data is legitimate interest (Article 6(1)(f) GDPR) for analytics and crash reporting, and contract performance (Article 6(1)(b) GDPR) for leaderboard functionality.

California (CCPA)

You have the right to know what personal information we collect, request deletion of your data, and opt out of the sale of personal information. We do not sell personal information. To make a request, contact support@boaxr.com.

Brazil (LGPD)

Our legal basis for processing is legitimate interest (Article 7(IX)) for analytics and consent/contract performance (Article 7(I) and 7(V)) for leaderboard data.

08 International Data Transfers

BOA XR is based in India. Analytics data is processed by Unity Technologies, which may transfer and process data in countries outside your country of residence, including the United States. By using Pollomono, you acknowledge that your data may be transferred internationally. Where required by law, we ensure appropriate safeguards are in place for such transfers.

09 Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this policy periodically. Continued use of Pollomono after changes constitutes acceptance of the updated policy.

10 Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your data, contact us at: